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CoreMesh

Catering Co. Privacy Policy

Commitment to Your Privacy: Catering With Care

Last updated: April 6, 2023

Information Collection Practices at Our Catering Company

Privacy Policy: Information Collection At our catering company, we prioritize your privacy and are committed to protecting the personal information you share with us. This section of our Privacy Policy outlines the types of information we may collect from you when you engage with our services, whether through our website, mobile app, or in-person interactions. We gather information that is necessary to provide you with superior catering services, to enhance your customer experience, and to improve our offerings. This may include details provided directly by you when you make a reservation, place an order, sign up for our newsletter, participate in a promotion or survey, or communicate with us through various channels. Please take a moment to review the information collected and understand how it is used to cater to your needs and preferences while respecting your privacy. If you have any questions or concerns about our data collection practices, feel free to contact us. Your trust is the main ingredient in our recipe for success.

Contact Information

Client's contact details like name, phone and email

Event Details

Information about event date, time and location

Dietary Preferences

Food restrictions, allergies and special requests

Payment Information

Billing details and payment method information

Utilizing Your Data

The data we gather fulfills various roles in providing exceptional mobile culinary services. This information helps us schedule service sessions, interact with customers, handle transactions, and enhance our food services on an ongoing basis.

  • Event planning and coordination
  • Customized meal preparation
  • Payment processing
  • Sending confirmations and reminders
  • Service quality enhancement
  • Food safety assurance
  • Marketing communications

Important Notice Regarding Our Privacy Policy

CONFIDENTIALITY NOTICE: This communication, along with any attached document(s), is for the sole use of the intended recipient and may contain confidential and privileged information. Unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. Please respect the privacy and confidentiality of the information pertaining to our catering company and its clients. Thank you for your cooperation.

Sharing and Safeguarding of Data

Open Connect Stream adheres to stringent data protection protocols while managing your private details. Data is shared solely for the purpose of providing our service or complying with legal obligations, with the assurance that your privacy is shielded through proper protective measures.

In providing our mobile culinary services, it may be necessary to disclose certain details to reliable associates such as those handling payments, supplying ingredients, and managing delivery logistics, all to ensure a seamless food service experience without compromising on safeguarding data.

  • Payment processing systems for transaction handling
  • Food suppliers for ingredient procurement
  • Insurance agencies for liability coverage
  • Governmental bodies for legal compliance
  • Emergency contacts for incident response.

Every agreement to share data involves contracts that mandate our partners uphold the same level of privacy safeguards. These partnerships undergo routine audits to guarantee adherence to data privacy laws.

Rights to Your Privacy

Our mobile cooking services ensure that you hold extensive control over your personal data. Your privacy preferences matter to us, so we offer several options for you to tailor the management of your information.

Right to Access: Request a copy of your personal data we hold
Right to Correction: Request correction of inaccurate personal data
Right to Deletion: Request erasure of your personal data under certain conditions
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Restrict Processing: Request limitation of how we use your personal data
Right to Object: Object to certain types of processing of your personal data

Should you wish to exercise your privacy rights, please reach out to our privacy team via the contact details below. We aim to address privacy inquiries within a 30-day period, offering transparent details on any constraints that may arise from legal obligations or necessities of providing our services.

Information Safeguarding and Preservation

Our mobile cooking service prioritizes the security of your data. To prevent unauthorized access and misuse, we employ a range of protective strategies, such as encryption and access management, alongside routine security checks and employee education.

We maintain a balance between ensuring service excellence and safeguarding privacy in our information retention policies. Personal data is retained only for the duration required for providing services, complying with the law, and managing our business. Retention times differ for various data categories, depending on their usage and legal obligations.

  • Booking Information: retained for 3 years for quality control
  • Payment Records: kept for 7 years for tax reporting
  • Food Preferences: maintained for the duration of service provision
  • Marketing Communications: until the user unsubscribes
  • Technical Logs: automatically deleted after 12 months.

Upon reaching the data retention limit, we ensure it's securely erased or stripped of personal identifiers in line with data security protocols. Data pivotal for safety or emergency contacts might be kept for an extended duration to uphold service security and adhere to legal requirements.

Cross-Border Data Transfers

Open Connect Stream mainly functions in Bulgaria, yet occasionally it may need to send data to reputable companies outside of the European Economic Area for processing. Such transfers are strictly for the purpose of providing the service and are conducted with sufficient protective measures for data security.

During cross-border data transfers, our safeguarding measures include the use of standard contractual clauses, recognition of adequacy by authorities, or alternative sanctioned transfer methods. This applies to the transfer of data for purposes such as payment processing, the use of cloud services, and the operation of dedicated culinary applications, ensuring such activities adhere to recognized privacy safeguards.

Global Catering Connections: Serving Your International Data Transfer Needs

In the realm of international data transfers, a catering company must adhere to stringent safeguards to protect its clients' personal information and comply with applicable privacy laws. When personal data is transferred across borders, it can be subject to various legal frameworks that differ significantly from country to country. To ensure compliance and maintain trust, the following safeguards are generally implemented: 1. **Data Protection Agreements**: The company enters into contractual agreements with third-party service providers and partners. These contracts explicitly lay out the requirements for data protection and the responsibilities of each party when handling client information. 2. **Compliance with International Standards**: The company aligns its data protection policies with internationally recognized standards, such as the General Data Protection Regulation (GDPR) for European data, ensuring that the data is handled with a high level of security, no matter where it is transferred. 3. **Encryption**: Data is encrypted during transmission and at rest. This means that even if the data is intercepted, it would be nearly impossible for unauthorized individuals to read or use it. 4. **Regular Data Audits**: Regular audits are conducted to assess the effectiveness of data protection measures. These audits help identify any vulnerabilities and ensure that all data is being managed securely. 5. **Data Minimization**: The company adheres to the principle of data minimization, collecting only the necessary data required to deliver its services and no more. This reduces the volume of data that is transferred internationally, thereby reducing the potential risk. 6. **Employee Training**: Employees receive regular training on data protection best practices and the specific legal requirements of handling data across borders. This equips them to handle client data responsibly and with awareness of compliance obligations. 7. **Incident Response Plan**: An incident response plan is in place to quickly address any potential data breaches, minimize damage, and communicate with affected parties in a timely and transparent manner. Through these safeguards, the catering company ensures that its clients' data is protected throughout the entire process of international transfer, allowing them to offer their services globally while maintaining the privacy and trust of their customers.

Web Cookies and Digital Technology

Our site employs cookies and related tech to elevate your web visit and boost our service quality. Using these tools, we can recall your choices, gauge our site's effectiveness, and supply tailored material regarding our mobile culinary offerings.

Necessary cookies are crucial for the main functions of the website such as arranging services, handling payments, and managing user accounts. Cookies for analytics provide insights into how people interact with our website, and cookies for preferences store your chosen settings and personalizations for subsequent visits.

  • Essential cookies for site functionality
  • Performance cookies for site usage analysis
  • Functional cookies for remembering preferences
  • Advertising cookies for targeting relevant content

Through your browser options or our cookie management center, you can adjust your cookie settings. Turning off specific cookies might impact how the website works and restrict your capacity to make bookings or use features tailored to you.

Policy Updates

We may occasionally update this privacy policy to mirror updates in our services, legal obligations, or privacy approaches. Customers will be informed about major updates via email alerts, announcements on our website, or direct communications about the service, depending on the significance and effect of the changes.

Small adjustments that resolve misunderstandings or introduce technical amendments can be applied without prior warning, but we document updates in a change log to ensure openness. Major modifications that impact your rights or the way we handle your data will be communicated beforehand, and, if necessary, we will seek your fresh consent.

We advise you to regularly check this privacy policy to keep up to date with our methods of safeguarding your data and any updates to our data-handling procedures. The date at the beginning of this policy shows when it was most recently updated.

Contact Information for Catering Company Privacy Policy

Subject: Invitation to Discuss Your Catering Company's Privacy Matters Dear Valued Client, We understand that privacy and data protection are paramount to you and your business. With this in mind, we at our Catering Company are committed to maintaining the highest standards of confidentiality and are here to address any concerns you may have. We invite you to reach out to us with your questions or comments regarding our privacy practices and how they pertain to the services we provide for you. Please feel confident in contacting us at your convenience, and we will ensure that your matters are addressed with the utmost discretion and priority. Your trust is the foundation of our relationship, and we are dedicated to preserving it. Thank you for choosing us as your catering partner, and we look forward to speaking with you soon. Warm regards, The Team at Your Trusted Catering Company

Address
Zambia, Torres Hollow, 10
South Brianhaven